Your box will be delivered to your doorstep every 2 weeks. Every delivery contains the number of tubs in the formula you have chosen.

No, the delivery days are fixed for each region:

• Tuesday: Brussels & Wallonia
• Wednesday: West Flanders
• Thursday: East Flanders
• Friday: Antwerp & Limburg

You can add extra delivery instructions to your order, such as ‘leave with a neighbour’ or ‘by the door’. On hot days, we might put an extra cooler block in the box.

Upon delivery, the products always have a guaranteed shelf life of at least 14 days. However, you do need to keep them in the fridge at max. 7°C.

• 9 tubs – I Love It box
• 12 tubs – I’m Addicted box
• 15 tubs – Seppe’s Granola Is Life

When you first start your subscription, you will receive 6 deliveries (= 3 months) as standard. Then your subscription stops automatically. After that, you can start a new subscription if you want to.

Yes, on our platform you can:

• Choose your favourites from the 9 available flavours
• Select “surprise me”, if you want us to pick the flavours for you
• Add extra products from the online store to your order
• Change your delivery address

We’ll repeat your previous order. That way, you don’t have to think about it every time you order.

Payments are taken automatically from your account with direct debit.

You will always get 6 deliveries (= 3 months). Then your subscription stops automatically. At that point, you can start a new subscription if you want to.

If a delivery doesn’t arrive or you receive a damaged product, please contact our customer service. We’ll work out a solution together.

Yes, you can change your formula on the platform (e.g. from an I Love It box to I’m Addicted or Seppe’s Granola Is Life). You need to do that at least 4 days before the next delivery day.